As a terminally ailing, E-Liquid housebound particular person, I’ve tolerated defective vapes for years. I’ve been utilizing EightVape commonly for a couple of years now. I’ve ordered from the company for many years. I used to be paying around 8 for transport earlier than the brand new invoice, and now its 16.99 bc it requires a signature (I used to be tremendous with the brand new cost bc of the low cost of juice I buy), but they cant even offer you an estimated supply day with that shipping price nor Vape Shop any updates along the way(and it’s important to sign for it).
I raised a ticket every month requesting to cancel this service with no feedback and still they debit the money from my account and nonetheless they proceed to cost me every month with no suggestions, no communication, no decision. Luckily the manufacturer of my Vape Shop agreed after seeing their emails that they don’t seem to be meeting their normal of customer support. If the queue takes over every week for customer assist brokers to answer a brand vape Shop new electronic mail, I certain hope they are not getting paid minimum wage like most of the opposite customer care specialists within the U.S.
Ive had to cancel my credit card in an effort to stop them thieving for a service that is not required. Now that’s customer support. Order quantity: Vape Store EV1797154. On August 29, Vape Shop I talked with buyer assist and they mentioned that my order was picked up from their warehouse, as you’ll be able to see in the photographs with e mail conversation.
Email help solely verified I acquired the bundle and vapor shop won’t refund or exchange. They lied and said in email that they do stock the product but in addition that this was NOT stocked by them and despatched directly to me from the manufacturer.